Heart Knot Pendant

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Jewellery Care Guide

Preserve the beauty. Maintain the brilliance.

Our demi-fine, anti-tarnish, 18k gold-plated jewellery is crafted to last—when cared for with intention. Follow these simple tips to keep your pieces radiant for years to come.

✨ Everyday Care Last on, first off: Wear your jewellery after applying makeup, perfume, and hairspray.

Avoid moisture: Remove before showering, swimming, or exercising. Keep it dry: Gently wipe with a soft cloth after each wear to remove oils and residue.

💛 Storage Matters Store pieces individually to prevent scratches and tangling.

Use a soft pouch or lined jewellery box for added protection.

Keep away from direct sunlight, humidity, and heat.

🌿 Protect the Finish Avoid contact with chemicals such as perfumes, lotions, sanitizers, and cleaning agents.

Do not expose to chlorine or salt water, even if anti-tarnish.

Handle with care—gentle wear helps preserve the gold plating longer.

🧼 Cleaning Tips Clean occasionally using a soft, dry or slightly damp cloth.

Do not use abrasive materials or harsh jewellery cleaners.

For deeper cleaning, simply wipe and air dry completely before storing.

✨ Longevity Tips Remove before sleeping or strenuous activity.

Treat your pieces as delicate luxury, not everyday metals.

A little care goes a long way.

With mindful handling, your jewellery will continue to shine with effortless elegance—just like you.